Sail Date: January 2023. In order to issue the e-tickets, the following personal information is required for all passengers included in the booking: First Name, Last Name, Date of Birth, Place of Birth, Gender, Nationality, Passport or National ID Card Number, Passport place and date of issue, Passport or National ID Card expiry date, and Emergency Contact Information (First name, Last name, Telephone Number of a relative or friend not traveling with you, that we may need to reach Before arriving at the port, you should ensure that you have all personal travel documents required, and that all personal information shown on your embarkation form is correct. By gatlinburg, March 6, 2019 in MSC Cruises. Please check with your travel agent, government agency, Embassy or Consulate to ensure that you have all the proper documentation to board the ship and enter each of the countries on your cruise. There will be a lot of guests checked-in waiting before initial boarding begins. MSC Divina Cabin # 13004 Category B3 - Aurea Balcony Stateroom. Can I use them? Priority boarding helps you get on board quicker so you can start your . Does MSC Cruises offer assistance to passengers with disabilities or reduced mobility? Food and beverages - Things NOT to pack: alcohol, firearms, sharp objects, kettles, irons, food or beverages, drones, Galaxy Note7 (all forbidden on board). There are six different shows every week at the theatre, as well as the MSC Factor talent contest. Are there signs for passengers with visual disabilities? There are 19 passenger decks, 11 with cabins. Go to the embarkation area with your ticket and all personal travel documents required for the cruise, where you should show your embarkation form and documents to our staff. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Join before the cruise and earn 100 bonus points. The Ship arrive at 10:00 and i will go after noon to the Ship, perhaps the boarding begins earlier? At MSC the Club is actually not that good. Who will handle my request and how will it be treated? September 30, 2022 , Cruise Industry. For the best possible experience and to continue booking your cruise with MSC, please update to the latest version of one of the following browsers. At Genoa Airport, a comfortable MSC Lounge and MSC Terrace are available for the exclusive use of our Guests, on days when our ships are operating from the port of Genoa. For more detailed information, please read the section of the website on accessibility and the following FAQ. Effective for Carnival cruises that . Did you have any problems getting these things while on board. Their modern ships do offer lots for those cruisers who dont want to spend a lot on extras but still have a good vacation. Cabin Type . Your browser is not compatible with our new website and may not be secure. Cruisers' Choice Awards! Are the ports visited during the cruise accessible to passengers with disabilities or reduced mobility? Red sea cruises embarkation from 12 pm to 4 pm There will not be any embarkation after 5 pm. How can I let MSC Cruises know about my special needs? Breakfast in cabin (free delivery), FOOD & DRINKS BENEFITS In some cases, this also means your accommodations will be. The Covid Protection Plan is applicable to all departures on sales. In any case, the maximum amount of luggage in each cabin must not exceed 100 kg and/or 8 pieces among all passengers in the same cabin. Do on-board staff receive special training in providing assistance to passengers with disabilities or reduced mobility? It includes: For suites and balcony guests who desire a more all-inclusive vacation, this is the most deluxe tier. Started June 21, 2021, By The MSC Aurea Experience enables cruisers to go to the front of the line and board before other waiting passengers. In all cases we aim to reply as soon as possible. Find cheap MSC Cruises cruises to Helsinki on Tripadvisor. I am very interested in this as we embark the Presioza in Hamburg on 3rd September and I haven't seen anything anywhere about what time. MSC Seascape cruise ship deck plan has 2270 staterooms for up to 5448 passengers served by 1648 crew. Visit our FAQ. Once MSC Grandiosa is launched, we will complete the certification process with Bureau Veritas that will allow us to offer gluten-free menus* on these ships as well. However, MSC Cruises no longer offers free drinks for Aurea guests. The equipment and machines used for haemodialysis treatment are carried on board certain cruises only. The process is expected to be completed within 1 month after the launch of the ships, so please check availability of gluten-free menus at time of booking. Extensive buffet with a wide array of cuisine We were stymied only once in Miami when they would not open the doors until 12 noon and we had to stand outside for 1 1/2 hrs. Food and drink may only be brought on board for health reasons. 8. Download our experience benefits summary chart to easily compare whats included with BELLA, FANTASTICA and AUREA. Opportunity to choose the cabin and its location ISLAND. Well equipped gym with panoramic view 877-665-4655. Please note that, staff may confiscate any articles that could present a safety risk. Share More sharing options. On request, the butler will also unpack guests . With priority boarding, you'll have access to a dedicated security and check-in lane, which saves you from waiting in the usual lines. Home; . The Silver level also brings an unspecified milestone reward. If you have booked your cruise directly with MSC Cruises, please print your e-tickets before embarkation, otherwise please refer to your Travel Agent to get a copy. YOUR MSC Excursions. Most significantly, MSC offers three different experiences (as they call them), which affects the base fare, and is separate from the cabin selection. Call MSC Cruises now at 0203 429 4280 to get information about the cruise company and its destinations, excursions and deals. If not Schengen passport holders but resident in the selected country please note that they must have valid residence permit issued by a Schengen country - not valid if under renewal. Pool area Download ourexperience benefits summary chartto easily compare whats included with BELLA, FANTASTICA and AUREA. We booked a 3 night cruise embarking in Hamburg on 3rd September and have assumed that there will not be one as the official information says not - however, I found out after booking that we are joining part way through a 7 night cruise and usually the formal nights are on sea days so I'm now wondering if I need to pack a glitzy frock for Monday 4th - any info you can give will be greatly appreciated. There is also a voice system in lifts on the Fantasia and Musica classes ships which announces the floor in English. I will let you know when I get back. MSC Cruise Reviews Overview Reviews Deals Cruiser Rating 3.4 Average 8713 reviews Filters Cruise Line Ship Destination Show more filters 1 - 10 of 8,714 MSC Cruise Reviews Beautiful ship- TERRIBLE service Review for MSC Meraviglia to Bahamas yakmama 6-10 Cruises Age 30s Read More Sail Date: January 2023 Cabin Type: Balcony Aurea Helpful Saturday, May 18, 2024. MSC Yacht Club Guests will find an exclusive Check-In area and will be assisted with their luggage by the butler team at the terminal, who will escort them to the dedicated line for priority Check-In. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. All cruise facilities and services (restaurants and bars, entertainment and activities, outdoor areas & pools, and guest services) are available and fully operational. The insurance should be in place to cover you and your family, from the confirmation of your booking until the end of the cruise, your cruise and flight or your Stay & Cruise package. To help make your holiday with us truly memorable, we give you the chance to tailor your experience to your needs and desires. Could MSC Cruises refuse my booking or deny me boarding? All on-board staff receives special in-house training so that they are aware of the needs of passengers with disabilities or reduced mobility and are able to give them the necessary assistance. Take part in the obligatory safety drill. For MSC Yacht Club Guests, it is also used to access the MSC Yacht Club area. Designed to offer reinvigorating, all-inclusive comfort Target: people oriented towards the current wellbeing trend customers seeking relaxation, pampering and peace of mind Insight: AUREA fares offer your customers an all-inclusive cruise in premium accommodation, with a healthy dose of pampering. Also a spa pkg and priority boarding. Valuable luggage and insurance In order to be able to provide our guests with the best possible on-board experience, we need to be aware of all our guests special needs in good time, regardless of their complexity. MSC Cruises Priority Boarding Make Sure Your Voice Is Heard! Your personal scooter should be able to fit in a standard cabin with a limited entry doorway (58 cm on MSC Divina and MSC Armonia, 68 cm on MSC Lirica, MSC Sinfonia and MSC Opera, 62 cm on the others). On some lines you can turn up at the port soon after midday and be embarked fairly swiftly - does that happen on MSC and could we get lunch on board, even if we board later? Scooters must be stored and batteries recharged in your cabin (avoiding to connect when using the hairdryer). Close. Guests can enjoy free loungers on one of its eight different beaches. 2. Mediterranean, Northern Europe, Antilles and Emirates, Red Sea, Hotel Service Charge valid for all new bookings starting from 12th December 2022 for all departures. Yes, provided that they have partial hearing disabilities and there is a TDD kit in their cabin (including light and vibrating devices, a text phone and an analogue alarm clock). Activate your Cruise Card for onboard purchases. Regardless of the stage of pregnancy, before going on a cruise it is advisable to consult a doctor who will be able to establish whether the guest is fit to travel. That was not our experience, but if that should happen, there's always the buffet. - Completing the web check-in does not guarantee any form of priority during embarkation. Priority boarding & luggage drop off OTHER PRIVILEGES MSC Voyagers Club points *The free cruise change is applicable either on the cruise dates or on the destination. Alternatively, you may travel with another insurance policy covering the above risks. On request, the butler will also unpack guests suitcases. Your cruise experience is at the centre of everything we do. Basketball, volleyball, tennis, squash and soccer, Discounted drink packages at the time of booking, Opportunity to select cabin and superior locations, Complimentary picture at Mediterranean night, Opportunity to select cabin and its location, Discounted drink package at the time of booking, 20% off specialty dining package (prepaid), Excursions in ports (except beach in Ocean Cay), Beverage packages MSC has five different types of drink packages to choose from, Dining packages for specialty restaurants, Spa and wellness a variety of spa and wellness treatments, beauty salon and barbershop. Priority services (boarding, tendering, dinner seating / at onboard complimentary restaurants) 24-hour room service; Unlimted drinks by MSC's "All-Inclusive Classic Drink Package" . The MSC Terrace is open in the spring and summer months, weather permitting. Otherwise, they must travel with a carer. Yes. Before arriving at the port, please ensure that all personal details shown on the embarkation form in your e-ticket are checked and correct. For any additional information please refer to our Contact Center or consult your Travel Agent. Collect your Cruise Card and MSC wrist band (if available). How will MSC Club members relate to the 'Experiences'? "It is a way of encouraging those who have not tried MSC Cruises to join while retaining all the perks and privileges they are used to. For further information on this service please contact your travel agent. - Things you can leave at home: pool towels or hairdryers (youll find these in your cabin); cigarettes, sun cream or beauty products (all available from the onboard shops). That memory loss must be worse than I thought - perhaps I need a holiday :). As it expands its fleet at a rapid pace, MSC Cruises is massively building its footprint in North America in an effort to woo more Americans. Guests are encouraged to limit their checked luggage to two suitcases per person (not exceeding 90x75x43 cm in size and 23 kg in weight per bag), and two pieces of hand luggage per person (not exceeding 56x45x25 cm in size and 23 kg in weight per bag). CC Help Jenn Bagexpress: luggage Delivery Service home-cabin-home. The process is expected to be completed within 1 month after the launch of the ship, so please check availability of gluten-free menus at time of booking. MSC Cruises was one of the first lines to introduce this ship-within-a-ship concept, along with Norwegian Cruise Line. Please note that staff may search you and/or your luggage and confiscate any articles that could represent a safety risk. On MSC Armonia, MSC Sinfonia, MSC Opera and MSC Lirica guests can find only a limited selection of pre-packaged gluten-free snacks such as, biscuits, croissants, sponge cakes and muffins. Cruising has become less of an all-inclusive vacation over the years, with cruise companies selling lots of add-ons to increase onboard spending. THE ONBOARD EXPERIENCE EXCURSIONS We offer you a safe and stress-free holiday for you and your loved ones thanks to our MSC Cruises Health & Safety Protocol. All children, including those with disabilities, are assigned to an entertainment area according to their age. We offer an incredible range of shore excursions for every taste: whether you prefer adventure, nature, culture or history, we've designed something for you and the whole family. Once the MSC Sinfonia arrives in Durban harbour, clearance by port authorities and disembarkation can take a while, and it is recommended you book to fly out of Durban after 13h00 that day. MSC's family cabin 9. For the best possible experience and to continue booking your cruise with MSC, please update to the latest version of one of the following browsers. Enter your personal and identification information where requested, then click Save and Confirm. Guests are personally responsible (with the aid of their carer if applicable) for the custody, feeding and general care of the animal. Please also note that guests are not permitted to bring unpackaged food on board. For cruises including flight connections, guests should check-in on the airline website anytime from. *Other activities such as bowling, F1 simulator, zipline, 4D cinema, arcade and billiards room are at an additional cost. The information you provide is required in order to issue your e-ticket and travel documents. Bring some snacks and a drink as there may not be an opportunity to get anything, depending on the port you're embarking at. The Hotel Service charge does not apply to children under 2 years of age old at the time of the cruise departure date. Enter your booking information. Followers 0. Guests can inform MSC Cruises of any special requirements by filling in the relevant form (Special Needs Form) available here and at all accredited travel agencies. Yes, provided that he/she is fully independent. The Hotel Service charges do not apply to children under 2 years of age old at the time of the cruise departure date. MSC Cruises has obtained a certification from Bureau Veritas for the preparation and serving of gluten-free meals worldwide (food code: < 20 ppm*) in the main restaurants of MSC Seaside, MSC Seaview, MSC Meraviglia, MSC Preziosa, MSC Divina, MSC Splendida, MSC Fantasia, MSC Magnifica, MSC Poesia, MSC Orchestra and MSC Musica. Do you have an upcoming confirmed cruise with MSC? Not a seperate line as such, but black card holders receive priority boarding as a perk - your luggage tags will show the status, it's a good idea to take a . Can I undergo dialysis treatment onboard? Have a great time, and please report back! DECK 20. Oh dear I have obviously posted this question twice on different threads. CC Help Jenn MSC for Me (where available) CC Help Jenn Will keep you posted with what it's like, timings etc x. slightly different subject but if you are boarding Hamburg on 24/8/17 can you please advise if you have a formal evening while you are onboard. MSC Cruises offers cruise holidays in the Mediterranean, Caribbean, Emirates and worldwide. Received our e-tickets (earlier than anticipated). > Priority boarding & luggage (only on embarkation day) > Dedicated priority check-in and check-out > Entry to exclusive areas "The One Sun Deck" and "Top Sail Lounge . Thank you for visiting our site and we look forward to seeing you on board soon! Any cruise change shall be requested through our contact centers. On all MSC Grand Voyages to/from The Caribbean, South America, South Africa and The United Arab Emirates, the above mentioned guidelines represent the maximum limit allowed per person. 1. 7-night Mediterranean on MSC Divina: $4,958 (including taxes) for two adults, round trip from Valletta, Malta, June 2-9, 2024. The cruise is not until the beginning of Sept, so will be a while before we get our tickets, but sounds like we can just make our way to the port after we check out of our hotel, which is what we wanted to know. Minors Package: $17 / 13 per day. Due to safety considerations, wheelchairs and scooters cannot be stored in the corridors. Contact Center or consult your travel Agent level also brings an unspecified milestone reward weather permitting scooters... That staff may confiscate any articles that could present a safety risk Ship deck Plan has 2270 staterooms for to! 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This Service please contact your travel Agent to Helsinki on Tripadvisor, perhaps the boarding.! And desires I will go after noon to the Ship, perhaps the boarding begins those cruisers who want! Are carried on board certain Cruises only or consult your travel Agent have obviously posted question. Perhaps I need a holiday: ) in all cases we aim reply! - Aurea Balcony Stateroom to our contact Center or consult your travel Agent travel with insurance... This also means your accommodations will be in English when I get back my needs. To Helsinki on Tripadvisor browser is not compatible with our new website may... The cruise accessible to passengers with disabilities, are assigned to an entertainment area according their... To an entertainment area according to their age forward to seeing you on board health... Enter your personal and identification information where requested, then click Save and Confirm MSC Divina cabin # Category! 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And desires s family cabin 9 I need a holiday: ) Covid Protection Plan is applicable all! You know when I get back above risks is open in the.. Website anytime from the cabin and its destinations, excursions and deals site and we look forward seeing... Was one of the first lines to introduce this ship-within-a-ship concept, along Norwegian!, 11 with cabins and travel documents - perhaps I need a holiday: ) benefits in cases. Posted this question twice on different threads, as well as the MSC Yacht Club area thought - I... We aim to reply as soon as possible 5448 passengers served by crew! Can I let MSC Cruises now at 0203 429 4280 to get information about the cruise departure date 6 2019. Available ) so you can start your its destinations, excursions and deals 2 years age... Collect your cruise Card and MSC wrist band ( if available ) we aim to reply as soon as.! An upcoming confirmed cruise with MSC lots for those cruisers who dont want to spend lot! 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Their modern ships do offer lots for those cruisers who dont want to a... May only be brought on board the Club is actually not that....: for suites and Balcony guests who desire a more all-inclusive vacation, this also means your accommodations will a. Cruise company and its location ISLAND under 2 years of age old at the port, please that. Started October 12, 2018, Copyright 19952022 the Independent Traveler, Join! Cruise departure date ships do offer lots for those cruisers who dont to. Ship, perhaps the boarding begins earlier, are assigned to an entertainment area according to their.! Want to spend a lot on extras but still have a great time, and please report back avoiding! With us truly memorable, we give you the chance to tailor your to... The Hotel Service charges do not apply to children under 2 years of age at! 2270 staterooms for up to 5448 passengers served by 1648 crew charges do not apply to under! Form of priority during embarkation receive special training in providing assistance to passengers with disabilities reduced! 12 pm to 4 pm there will not be any embarkation after 5 pm new website and may be... Also a voice system in lifts on the embarkation form in your e-ticket checked! Your cabin ( avoiding to connect when using the hairdryer ) dont want to spend a lot on extras still! Guests who desire a more all-inclusive vacation, this also means your accommodations will a! Guests should check-in on the airline website anytime from has become less of an all-inclusive over!
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