Guillaumes wealth of experience has made him a well-rounded leader, where his passion brings pioneering ideas that drive long-term brand building and commercial success. Richard understands the important of staying loyal to employees and the impact this makes on guest satisfaction, with his teams help, he implemented a new service philosophy called The Jannah Way Culture and DNA. Working in a cosmopolitan environment is exciting and inspirational, and as general manager, I try to boost my teams creativity and proactive approach. FIVE Jumeirah Village is the most reviewed hotel on Booking.com with over 30,000 reviews with a rating of 9. This service to others is at the core of his genuine charisma, it is inspirational in his messages and his ability to bring people together to realise a common goal and share in that success. By working with partners from governments to airlines, tour operators to franchisees Panos, alongside the Wyndham team, continue to rebuild confidence in tourism, as people begin to explore once again in this new era of travel. Our location in Downtown Dubai, which is a short drive away from the beach and tourist attractions, makes it even more family-friendly. Nicks promotion was a result of F&B exceeding its budget by 5 % in 2021, a huge achievement following a year where the hospitality and F&B industry were badly hit, helping for a speedy recovery for the hotel. Estacionamiento gratis. One of these was putting LPM Restaurant & Bar Middle East on the map and being officially recognised in the Worlds 50 Best Restaurants Middle East and Africa debut list in 2022, ranking Dubai and Riyadh in 8th and 42nd place respectively. Paul Bridger, a British National is a proven hospitality leader with more than two decades of diverse experience across Europe, Middle East and Asia, Paul Bridger is the Chief Operating Officer of Rove Hotels, the smart, new value hospitality brand created as a joint venture between Emaar Hospitality Group and Meraas Holding. Under Jochem-Jan Sleiffers leadership, Hilton is ushering in a new golden age of travel in the region as the industry recovery continues to gather pace around the world. Live the culture and lead by example. Despite the challenging times, the hotels have been able to sustain a retention rate of over 90%, demonstrating the loyalty to his team and their commitment to each other. As travel started to rebound in 2021, Cordon remained optimistic and encouraged partnerships with industry peers and the public sector to rebuild the hospitality industry and ensure the safety of travellers, partners, and team members. Looking back, the teams have not only made it through 2020 with a smile, but they have also been able to achieve budget and forecast on the second half of 2020, a remarkable achievement given the circumstances. Whatever role youre currently in, try to extract as much knowledge as you can from it, while asking challenging questions along the way. Of his most recent achievements, and one closest to his heart is launching his dream project, Rya in London. From fundraising and developing 40 Holiday Inn Express hotels in the GCC at Hospitality Management Services and setting up HMS as an independent hotel management company to pre- and post-opening operations at Starwood and Disneyland Resort Paris, Bani has first-hand experience in virtually every aspect of hotel management. In addition to the luxurious outlets, exceptional design, and two exceptional locations, the welcoming service completes the picture. scottsdale@fairmont.com. All Rights Reserved. The Golden Group is continually growing and doing its best to make the hospitality industry in Armenia even more fascinating. As we approach the festive season, what do you have planned for this period?We have a host of magical festive offers and activations in store for our guests. Over the last years, Palazzo Versace Dubais managing director Monther Darwish put the property on the map, coming up with innovative campaigns aimed at increasing occupancy and revenue. Paul Bridger has led Rove hotels since its first opening in Downtown Dubai. The Broth Lab is a healthy homegrown F&B concept under the mother company, The Roost Rotisserie. Jochem-Jan works closely with the Dubai Executive Council acting as a representative of the hospitality sector to advise on and promote inclusion of People of Determination in the industry. This includes breakfast, a Christmas Eve dinner on December 24, and a Christmas poolside brunch on December 25 all for two. Sandeep took on his role as Chief Operating Officer for the Middle East mid-2021. Kids enjoy a complimentary brunch and pool access (up to six years old) and its AED 99 for kids aged seven to 12. Its AED 199 for the soft package and AED 299 for the alcohol package. Elies experience and understanding of all aspects of the operation coupled with his drive, dedication, and passion for the industry have led to the success of the group. He leads his team with true passion to allow growth and evolution within the industry. Our New Year staycation package starts from AED 1,999 and features a room with an unrivalled view of the fireworks and Downtown Dubai. In fact, Cordon made the Middle East the fastest-growing region for the group and the region that recovered best during 2021, growing RevPAR to 85.6% of pre-pandemic comparable. While being a resilient force behind the success of Emaar Hospitality Group, he has been successfully expanding the groups portfolio to key gateway cities and tourist markets internationally. He is also responsible for leading activities across operations, marketing, and administrative functions through an innovative approach and collaborative management style. Kunming, Yunnan, China. Sandeep Walia is the Chief Operating Officer for Marriott International in the Middle East. Hotelier Middle East is the leading destination for hospitality industry professionals covering hotelier news, hospitality news, hotel, events, business & travel news across Dubai, UAE, Saudi Arabia, Gulf & Middle East. Covering a wide spectrum of positions within senior leadership, including the role of Managing Director for both Six Senses Hotels Resorts Spas and The Anantara Group respectively. In 2010, Naim established Gates Hospitality a homegrown Hospitality Company representing handpicked Concepts catering for the affluent life-stylers. Guests can have some fun in the sun, while exploring live food and drinks stations and sipping on festive cocktails in the pool. Sharing the art of candle-making with our geographic neighbour, England, it was a leading craft in 13th century France. He was also able to lead responsible business initiatives as part of Radisson Hotel Groups commitment to net zero by 2050. Giacomo gracefully frames his contributions and feedback in a constructive and supportive manner, which typically has a positive effect on others. General Manager's Assistant. Aleph Hospitality has earmarked a portfolio of 50 hotels in the Middle East and Africa by 2026. With a BA in Hotel and Tourism Management from Notre Dame University, Adib joined Zaya Nurai Island, Abu Dhabi in 2016 as the General Manager prior to this he was the Director of Sales for the Middle East and GCC at Hotel President Wilson (Starwood Luxury Collection) Geneva, Switzerland. Les Cuisines is where French and Arabic flavours meet, while also sending guests on a journey through other cuisines. All rights reserved 2023 . Throughout his career, Keffer has been the recipient of several prestigious awards including Continent General Manager of the Year 2012, Continent Hotel of the Year 2011, Global Hotel of the Year for 2011, three individual recognitions for Leadership and Engagement Excellence between 2010 and 2012, Food and Beverage Excellence in 2011, Operational Excellence in Asia Pacific Region 2005 and a special award for Investor in People in Middle East and Africa, 2011. When the weather in Dubai is pleasurable, there is nothing better than having dinner al fresco on one of the terraces overlooking The Dubai Fountain show. Chris Wright is a Dubai-based entrepreneur specialising in the events and hospitality industries. He is in charge of the financial performance and operations of the food and beverage for 15 outlets, 2 ballrooms, 18 meetings rooms and the external catering of 6 units. His leadership and mentorship ensured that teams, partners, and guests were always informed on Accor strategies and activities that were implemented to support the different stakeholders. Since joining LPM Restaurant & Bar as Global Operations Director in 2019, Nicolas has achieved significant milestones with a humble approach. Three years later, he received a lucrative offer to sell the business which he accepted, and then moved into the FMCG industry. Guillaume Ferraz is the Managing Director for the Sunset Hospitality Group Day Life division, where he oversees all the groups beachfront and pool experiences. Recognised as an entertainment leader in the region, 2021 has honed and elevated Fakhreddines ability to envision, conceptualise, and create aspirational brands that strike the balance of experiential excellence, thrilling entertainment, and a quality culinary offering. Sofitel Dubai Downtown boasts an air of sophistication, a different concept of luxury; how would you position the hotel in the Dubai market and how has it maintained this positioning since its opening?Sofitel Dubai Downtown has a signature French identity, which is woven into its aesthetic, hospitality and guest experience. The group have launched projects including Tab Dubai, The Other Side, Miss Tess, C La Vi and their newest, Hayal Dubai. Stephanie Reichenbach is a celebrated entrepreneur and founder of Nara Desert Escape, Nara Desert Oasis, Nara in the City, Sonara Camp, Sonara Camp Al Wadi, The Nest by Sonara, Nara Nomad Secret City Tours, Nara on the Sea and Hike of Happiness. He made it a point to address all concerns as much as possible through personal interactions at the hotel as well as weekly newsletters. Hutchinson joined Rotanas feted executive team with prestigious recognition of his own. During the pandemic, he ensured all hotels followed stringent health and safety measures, including launching the Radisson Hotels Safety Protocol. As the founder of homegrown Indian restaurant Roobaru, Hersh Suri always had the dream of starting his own restaurant. Bill is leading the hotel team of over 1,000 associates and more than 50 nationalities and is responsible for every aspect of this 1,608-room landmark, having already led the team to significant operational success. Motivate, mentor and lead talented professionals. With several plans in progress, were committed to innovation implementing our contactless experience, reinforcing digitalisation, and working on diversifying our products and offerings. Whilst many hesitated, David, recognised early that this new kind of business would help them to survive and get through the most difficult months. Ali has established a whole new brand that endeavours to become one of the best burger joints amidst well-established names. Shortly after, my international career started in the UK, where I worked my way up to F&B manager at The Barns Hotel in the UK. Over the past 3 years of him being Chief Commercial Officer, Yigit has led the commercial activities to achieve a growth of +7 points in RGI for the region, and under his leadership, PR activities have led to an overall coverage of over 10,000 features for the region which has resulted in more than 6.9 Billion views YTD 2022, especially leading in the Middle East & Africa against its main competitors. On the top of the agenda; transparency and support. Hilton has partnered with organisations such as the SEDRA Foundation in the UAE and such partnerships will continue to grow under the leadership of Jochem-Jan with a major part of his leadership focused on creating opportunity for People of Determination. Giacomo actively listens, proactively comments on other contributions and offers constructive feedback or insights to other queries. Cordon has played a crucial role in Radisson Hotel Groups expansion in the region, hitting key milestones for the group worldwide and setting in place an ambitious five-year development plan to reach 100 hotels in the Middle East by 2025. Thanks to his astute vision and leadership, Five Guys in Saudi Arabia currently outperforms all the brands global counterparts in sales and revenue. We needed to keep them motivated and reassured, while also maintaining consistency in delivering 5-star luxury service. A peaceful sanctuary tucked away in a sublime, secluded location on the white sandy beach of Palm Jumeirah, the resort is part of the MGallery by Sofitel "Serenity . It has been fully booked every Friday since it launched in July 2020. He has also achieved a selection of awards from reputable publications and organizations recently including Hospitality Entrepreneur of the year at the Leaders in Hospitality Awards by Hotel & Catering in March 2022, a Gold Entrepreneur of the Year award in December 2021 as well as F&B Heavyweight at the Leaders in Hospitality Awards by Hotel & Catering in November 2021. Immersing guests in a festive atmosphere with giant iridescent baubles, Christmas dcor, and a show-stopping gingerbread house, guests of all ages are in for a memorable experience. The hotels extensive range of dining, entertainment, and leisure facilities, paired with consistent guest satisfaction, enable it to retain its coveted position in the luxury hospitality market. Accor ALLSAFE operational standards, which were developed with hygiene solutions specialist Bureau Veritas, a world leader in testing, inspections and certification, have been implemented at Sofitel Downtown, and all Accor properties across the Middle East and Africa. In addition, Festive Season and New Year Gala dinner resulted in a 14.68% increase in revenue & 8.74% increase in Covers vs YoY. In this role, he oversees the daily operations and sales execution in multiple hotels throughout the southwest. The Retreat Palm Dubai MGallery by Sofitel is the first holistic wellbeing resort in the UAE offering an immersive, enchanting experience that inspires lifelong memories. His colleagues and team members will assure you; David is not only someone who lives and breathes hospitality, he is a true leader that does not only take care of business continuity but also understands what is required to meet the expectations of stakeholders, employees, and communities. Whether a guest is staying with us for business or pleasure, we aim to surprise and delight them with elegant touches like this. At a time when hospitality has shifted towards a more familiar path, Sofitel Dubai Downtown is carving its own set of rules. Hotel Manager Treat your family to a luxury vacation they'll never forget at the Sofitel Dubai The Palm Luxury Apartments. As Chief Executive Officer, Jos Silva is responsible for growing the Groups luxury portfolio through international expansion overseeing the next phase of dynamic growth whilst building on Jumeirahs extraordinary success over the past two decades, driving the company to a new era in luxury. Hakan Ozel, the General Manager and Luxury Hotel Operator of Shangri-La Dubai has not only played an integral role in making Shangri-La what it is today but is a leading example in the broader industry due to his reputation for having a forward thinking and passionate approach coupled with robust experience. Skilled in business planning, management, hospitality management, customer service, and strategic planning. For Giacomo, leadership charisma does not mean being larger than life, a dynamic speaker, or having a strong executive presence. Rather, Giacomo fundamentally stands out in his ability to focus on others and not on himself. Christophe is a visionary leader that understands the importance technology plays in the future of hospitality and in the customer journey. Joining COYA in 2021, he formulated an impressive strategy to unify and expand the brand and ensure its bright future. He has also successfully positioned the hotel as one of the top luxurious leisure destinations in Dubai, winning different hotel and general manager international awards. Spearheading the companys expansion, Hutchinson led the introduction of 28 new hotels across 13 markets, launched a franchise model for the Group and oversaw the opening of new Global Sales offices in Paris, Milan, Amsterdam, and Istanbul to drive business from these key markets. This includes classic sides, stuffing and jus. Le Petit Prince will also be visiting junior guests with charming touches at breakfast, brunch, a kids dinner and more. Christope Schynder, one of the most experienced hoteliers in the Middle East and currently general manager of Sofitel the Palm, speaks to Breaking Travel News during ITB Berlin. As the Managing Partner at ADDMIND, he continues to drive the company forward to even greater success in the future. I enjoyed all aspects of my role there from interacting with the F&B team to seeing happy customers leave with a smile. The term engagement has somewhat staled, but here it means showing genuine interest in the success of the organisation and for each individual team member. Wi-Fi gratis. Banis hands-on and human leadership style has remained consistent, and Alephs company culture of empowerment has made it an attractive employer, with a hotel employee turnover below 5%. Sofitel Boutique The Palm Jumeirah, East Crescent Road P.O. Our new rustic-themed lounge bar, LApero, is hosting a traditional Christmas Eve dinner with classic fare, a festive quiz and Christmas crackers for AED 225 with soft beverages and AED 325 with alcohol. In Thailand, I was the resident manager at the Muse MGallery Hotel, Bangkok. He is instrumental in nurturing sound relationships with owners, securing the best possible locations, negotiating, and formalising contractual agreements, and appointing teams to reflect the ethos of the brands. 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